Operations Head
Description
Position Overview: The position requires strong math skills and solid knowledge of domestic and international geography. You will need to manage multiple tasks efficiently, work well under pressure and meet deadlines in a time sensitive environment, along with the discretion to work with confidential documents. Candidate must possess strong verbal and written communication skills.Key Responsibilities:Export Documentation:Expertly handle export documentation, including Packing Lists and Bill of Lading (BL) Drafts, for ocean shipments.Ensure all required documents are accurately prepared and submitted in a timely manner.Stakeholder Communication & Procurement:Proactively communicate with internal and external stakeholders, such as Custom House Agents (CHAs), Freight Forwarders, Vendors, and Customers.Ensure all documentation and shipment details are conveyed promptly and accurately.Assist in the selection of appropriate suppliers, to promote good procurement practice Responsible for order Execution timing, supply alignment, supplier capability assessment and ensuring supplier performance Monitor, evaluate and improve supplier performance, according to an appropriate Service Level Agreement, on a continuous basisPayment terms negotiation, optimization and managementInitiate and keep track of orders Cross-Functional Support:Collaborate with cross-functional departments, including New Seller Acquisition, Accounts and Buyer Team to facilitate seamless export dispatches.Provide necessary support and coordination to ensure timely and efficient export operations.Ensure data accuracy and integrity through regular verification and validation process Coordination with Buyer team to share buyer requirements and provide feedback to supplier Customer Interaction:Liaise with customers and the sales team to arrange international shipments.Proactively monitor shipments in transit and keep customers informed about arrival times, delays, or any transit-related issues.Regular update quotations database with new rates and revision from suppliers Coordination with supplier relationship management team to ensure alignment between quoted rates and buyer requirements Initiate and facilitate on boarding process for engaged international suppliersEnsure Accuracy of Supplier Information on the Platform Co-ordinate with Development team to ensure timely delivery of Seller Microsites.Maintain Database of Sellers and monitor the workings of the Seller Team Provide Daily Reports and Order Updates to various team.
Responsibilities
Overview: The position requires strong math skills and solid knowledge of domestic and international geography. You will need to manage multiple tasks efficiently, work well under pressure and meet deadlines in a time sensitive environment, along with the discretion to work with confidential documents. Candidate must possess strong verbal and written communication skills.
